Testimonials

What Our Guests Are Saying
Discover why our clients choose us for their unforgettable events. From seamless planning to exceptional service, read the experiences of those who have hosted their special moments at our venue.

"Everyone has been nothing short of exceptional the past couple of days. The service we have been given has been professional, prompt and nothing has been too much trouble. Everyone has been so friendly, helpful, courteous, and put up with many requests at short notice."

Karen Burnard

"The Link is always our preference at the IoD, the meeting rooms are modern, a good size and have all the equipment required for an in-person and hybrid meeting. The selection of food and refreshments are excellent and available throughout the day. There is always someone on hand if you need assistance. Having a dedicated area really helps with the co-ordination of your meeting."

Nicola, Orbit Group

"Everybody was so professional, especially Marta. She was always there, every step of the way, which I’ve never experienced in 10 years of doing this. She never said ‘no’ to anything and she did everything with a smile. Honestly, it was so good working with her and the team at 116, and we’ve already booked the venue for our next event."

Adnan Ansari, Creative Director for Riwayat

We recently held an evening reception at 116 Pall Mall, and I can’t speak highly enough of the experience. Hannah, our reception lead, along with her fantastic team, went above and beyond to ensure everything ran smoothly. Their professionalism, attentiveness, and warmth made all the difference and truly elevated our event. A special thanks also goes to Fru and Liv, whose support in managing and helping to organise the reception was invaluable. The venue itself is stunning, and the service impeccable — I would not hesitate to recommend 116 Pall Mall for any special occasion or professional gathering.

Neill - International Gas Union (IGU)

Thank you so much for all your support and your amazing patience with us in the planning and delivery of our Charity Gala Dinner on Monday evening at The Institute of Directors. The venue, food and service were fantastic and the feedback from our guests was just great, so thank you. Please do share our thanks with the chef and your team for the evening, in particular Hannah who did an amazing job of sorting some last-minute table moving & seating changes!

Jessica – Connect Underwriting